Frequently Asked Questions

We ask general questions about the elderly person who is in need of care. Our aim is to get as full and as accurate a picture as we can of the elderly person so that we can best match you, our client, with the most suitable carer.

Within 3–4 weeks of your application being submitted.

Normally 35 hours per week. You can make out a timetable for them according to your needs. If you want them to work more than 35 hours per week, that is entirely up to you.

You provide them with their own single room, food, and you pay the household bills such as heating. Usually people have a spare room that isn’t in use, and the additional food costs and bills are generally not very much.

This depends on how much tax you pay. You will be the employer of the live-in carer, and this is a cost you can reclaim tax on where your relative is incapacitated. Everybody’s tax liabilities are different — talk to us and we can calculate how much you can reclaim.

Many of our carers come from Ireland as well as Eastern Europe, and we recruit them ourselves. All our carers are interviewed, their references are checked, and they are police checked in their home country and Garda vetted here. They all have relevant carer experience and good English, and we provide ongoing training and support.

Normally the client in Ireland pays, at the end of the first month of the contract. Although this is an additional cost to you, it can also be used as a valuable reward to your carer for performing to a high standard.